Web Reno

Who we build for

Websites for shops and retail

Almost every customer checks one thing before they get in the car: are you open, and do you have it.

What goes wrong on these sites.

01

Hours live only on Facebook

Google shows its own hours, taken from your listing rather than your page. Wrong hours send somebody to a locked door exactly once, and that customer does not come back or tell you why.

02

No sense of what you actually stock

A shop with no product pages is a phone number with a logo on it. You do not need a full online store, you need enough that a stranger knows the drive is worth making.

03

Nothing about parking or the door

For a small shop these are genuine objections, and nobody ever says them out loud. One line about where to park removes a reason not to come.

04

Markets and seasons never appear

Late nights, markets and seasonal stock are your busiest days of the year, and they usually exist only as a Facebook post that sank a week later.

Hours Google trusts, enough of your stock to justify the trip, and a page that loads in a parking lot on one bar of signal.

Questions we get from this industry.

Does a small shop actually need an online store?

Often not. Plenty of shops do better with a site that gets people through the door than one that ships parcels. Stock, hours, location and a reason the trip is worth making. Add commerce when there is a genuine reason for it, not by default.

How does a local shop compete with Amazon?

Not on price and not on delivery. On curation, advice, and being somewhere real that people can walk into. The things a warehouse structurally cannot do are the things your site should lead with.

Is Instagram enough on its own?

It is good at discovery and poor at being found. Nobody searches Instagram for gift shop open now near me. That search happens on Google and lands on a website or a map listing, and if you have neither it lands on a competitor.

See what yours is doing wrong.

We build for retail and shops across BC, the Greater Toronto Area and the rest of Canada. Two ways in: a quick onsite audit in 30 seconds with no email required, or a handwritten audit back to you within 48 hours. Both are free and both are yours to keep.

Where we work

Langley Surrey Abbotsford Maple Ridge Mission Chilliwack Aldergrove Cloverdale Vancouver Burnaby Richmond Coquitlam North Vancouver Delta New Westminster White Rock Toronto Mississauga Brampton Vaughan Markham Oakville Hamilton Rest of Canada All areas